Terms & Conditions
These Terms and Conditions (“Terms”) govern your access to and use of zexri.us (the “Site”) and the services provided by ZEXRI LLC (“we,” “us,” or “our”). By using this Site, you agree to comply with and be bound by these Terms. If you do not accept these Terms, please stop using the Site immediately.
These Terms & Conditions are clearly displayed and accessible at all times and outline the rules and guidelines governing our relationship with customers.
Table of Contents
- Definitions
- Account Registration
- Products and Pricing
- Orders and Payments
- Shipping and Delivery
- Returns and Refunds
- Intellectual Property
- User Content
- Prohibited Activities
- Privacy and Data Protection
- Disclaimer of Warranties
- Limitation of Liability
- Indemnification
- Governing Law and Dispute Resolution
- Changes to These Terms
- Termination
- Severability
- Entire Agreement
- Contact Information
- Additional Policies
- Google Merchant Center Compliance
1. Definitions
- Content: All materials available on the Site, including text, images, videos, graphics, and interactive features
- User Content: Any reviews, comments, or other materials submitted by users
- Intellectual Property Rights: Legal rights protecting copyrights, trademarks, and proprietary materials
2. Account Registration
Certain features or purchases may require account creation. You agree to provide accurate and complete information and are responsible for all activity under your account credentials. If you suspect unauthorized use of your account, please contact us immediately at support@zexri.us.
3. Products and Pricing
We aim to provide accurate product details; however, errors may occasionally occur. We reserve the right to modify pricing, descriptions, or availability at any time without prior notice. All prices are listed in U.S. dollars, and product availability is subject to change.
Our product range includes cat and dog supplies, such as cat trees, automatic pet products, wooden dog houses, and other pet accessories. Product specifications, features, and availability may vary by item.
4. Orders and Payments
We reserve the right to approve or decline any order at our discretion. Payments are processed securely using major credit and debit cards. By placing an order, you authorize us to charge the full order amount, including applicable taxes and shipping fees.
5. Shipping and Delivery
Shipping is currently available within the United States. Shipping options and costs are displayed during checkout. Most orders are processed within 1–2 business days and typically delivered within 4–7 business days. Tracking information will be sent via email. Please review our Shipping Policy for full details.
6. Returns and Refunds
Returns are accepted within 30 days of delivery, provided items are unused and in their original packaging. Any damaged or defective items must be reported within 48 hours of delivery. For return instructions, refer to our Return and Refund Policy or contact support@zexri.us.
7. Intellectual Property
All content on zexri.us is owned by ZEXRI LLC and protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, or modified without prior written permission. Use of the Site grants a limited, personal, non-commercial license only.
8. User Content
By submitting reviews or other content, you grant us a non-exclusive right to use, display, and distribute such content. You confirm that your submissions do not violate any laws or infringe on the rights of others.
9. Prohibited Activities
You agree not to:
- Use the Site for unlawful or unauthorized purposes
- Interfere with or compromise Site security or functionality
- Upload malicious software or harmful code
- Impersonate others or provide false information
Violations may result in suspension, termination, or legal action.
10. Privacy and Data Protection
Your personal information is collected and handled in accordance with our Privacy Policy. By using the Site, you acknowledge the data practices described in that policy, subject to applicable law.
11. Disclaimer of Warranties
The Site and its content are provided on an “as is” and “as available” basis. We make no warranties regarding accuracy, reliability, or uninterrupted access.
12. Limitation of Liability
ZEXRI LLC shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or products, to the extent permitted by applicable law. Our total liability shall not exceed the amount paid for the applicable purchase, except where otherwise required by law.
13. Indemnification
You agree to indemnify and hold harmless ZEXRI LLC, including its employees and partners, from any claims or damages arising from your use of the Site or violation of these Terms, to the extent permitted by applicable law.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of New Mexico. Any disputes shall be resolved through arbitration in Albuquerque, NM, unless otherwise required by law.
15. Changes to These Terms
We may update these Terms at any time. Revisions become effective upon posting, and continued use of the Site constitutes acceptance of the updated Terms, where permitted by applicable law.
16. Termination
We reserve the right to suspend or terminate access to the Site or user accounts at any time, with or without notice, subject to applicable law.
17. Severability
If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in effect.
18. Entire Agreement
These Terms constitute the complete agreement between you and ZEXRI LLC and supersede any prior communications or agreements concerning the subject matter covered herein.
19. Contact Information
ZEXRI LLC
Email: support@zexri.us
Phone: +1 505-433-4133
Address: 929 Palomas Dr SE, Albuquerque, NM 87108, USA
Business Hours: Monday to Friday, 8:00 AM – 5:00 PM
20. Additional Policies
For further details, please review the following policy pages:
21. Google Merchant Center Compliance
We aim to ensure all product listings comply with Google Merchant Center requirements, including accurate pricing, descriptions, and product availability.
Last Updated: October 25, 2026