At ZEXRI, we operate this website and provide all related content, features, tools, products, and services (collectively, the “Services”) to deliver a smooth and personalized shopping experience. Our store is powered by WooCommerce, which enables us to offer these Services to you.

This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, make a purchase, or interact with us in any way. If there is any conflict between this Privacy Policy and our Terms of Service, this Privacy Policy will take precedence regarding how your personal information is handled.

By using our Services, you confirm that you have read and understood this Privacy Policy.

Personal Information We Collect

“Personal information” refers to any data that can identify you or be reasonably linked to you. This does not include anonymous or de-identified data.

Depending on how you interact with our Services, we may collect:

  • Contact Information: Name, billing/shipping address, phone number, email
  • Payment Information: Credit/debit card details, transaction data, payment confirmations
  • Account Information: Username, password, preferences, and settings
  • Order & Activity Data: Items viewed, added to cart, purchased, returned, or exchanged
  • Communication Data: Messages or inquiries you send to us
  • Device Data: IP address, browser type, device identifiers
  • Usage Data: How you browse and interact with our website

How We Collect Your Information

We may gather your personal information from:

  • Directly from you: When you create an account, place an order, or contact us.
  • Automatically: Through cookies and tracking technologies when you use our website.
  • Service providers: Companies that help us operate our store and services.
  • Third parties: Partners or platforms that support our operations.

How We Use Your Information

We use your information to:

  • Provide and improve our services: Process orders, manage accounts, deliver products, and personalize your experience
  • Marketing & promotions: Send offers, updates, and relevant advertisements
  • Security & fraud prevention: Protect your account and detect suspicious activity
  • Customer support: Respond to inquiries and provide assistance
  • Legal compliance: Meet legal requirements and enforce our policies

How We Share Your Information

We may share your personal information in the following situations:

  • With service providers (payment processing, shipping, hosting, analytics, etc.)
  • With marketing and advertising partners to show relevant ads
  • When required for legal obligations or to protect our rights
  • With affiliates or business partners
  • During business transactions such as mergers or restructuring

WooCommerce Integration

Our store is powered by WooCommerce, which processes certain data to operate and improve the Services. Information you provide may be shared with WooCommerce and its partners, including across different regions.

WooCommerce may also use aggregated data from multiple stores to enhance features such as analytics and personalized experiences. For more details, you can review WooCommerce’s own privacy practices.

Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their policies before providing any personal information.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect personal data from individuals under the age of 16. If you believe a child has provided us with personal information, please contact us so we can remove it.

Data Security & Retention

We use appropriate measures to protect your personal information, but no system is completely secure. We recommend avoiding sharing sensitive data through unsecured channels.

We retain your information only as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request deletion of your data
  • Correct inaccurate information
  • Receive a copy of your data (data portability)
  • Opt out of targeted advertising or data sharing

You can also unsubscribe from marketing emails at any time using the link provided in our emails.

Non-Discrimination

We will never treat you unfairly for exercising your privacy rights.

Complaints

If you have concerns about how your data is handled, you can contact us directly. You may also have the right to file a complaint with your local data protection authority.

International Data Transfers

Your information may be processed outside your country. Where required, we use appropriate safeguards to ensure your data remains protected.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised date.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Email: support@zexri.us
Phone: +1 505-433-4133
Hours: Monday – Friday, 9:00 AM – 8:00 PM
Address: 929 Palomas Dr SE, Albuquerque, NM 87108