At ZEXRI (“zexri.us”), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase. By accessing or using our site, you agree to the practices described in this policy.

This Privacy Policy is designed to clearly explain how customer information is collected, handled, and used. It is available at all times to maintain transparency and trust.

Table of Contents

  • What Information We Collect
  • How We Use Your Information
  • Information Sharing Practices
  • Cookies and Similar Technologies
  • Data Security Measures
  • Your Privacy Rights
  • Children’s Privacy
  • International Data Transfers
  • Changes to This Policy
  • Contact Information

1. What Information We Collect

To ensure a smooth and secure shopping experience, we collect the following types of information:

1.1 Personal Information

  • Identity and Contact Details: Name, email address, phone number, billing address, and shipping address
  • Payment Information: Payments are processed securely through trusted third-party providers such as Stripe
  • Order Details: Purchase history including products ordered, order numbers, dates, and transaction amounts

1.2 Technical Information

  • Device and Browser Data: Browser type, operating system, and device information
  • IP Address and Location Data
  • Website Usage Information: Pages visited, time spent on the site, and navigation behavior

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to improve site functionality and user experience. More details can be found in our Cookie Policy.

1.4 Communications

  • Customer Support Interactions: Emails or messages exchanged with our support team
  • Marketing Preferences: Your choices regarding promotional emails and newsletters

2. How We Use Your Information

Your information is used to:

  • Process and fulfill orders, including shipping arrangements (see our Shipping Policy)
  • Handle secure payment transactions
  • Provide customer service and order support
  • Send order confirmations, updates, and promotional communications (only if you opt in)
  • Improve website performance and user experience
  • Meet legal, regulatory, and compliance requirements

We take data privacy seriously and ensure customer information is collected, securely stored, and used only for legitimate business purposes such as order processing, identity verification, and fraud prevention.

3. Information Sharing Practices

We do not sell or rent your personal data. Information may only be shared in the following situations:

  • Service Providers: Payment processors, shipping companies, and website hosting providers
  • Legal Requirements: When required by law or to protect our legal rights
  • Business Transfers: In the event of a merger, acquisition, or sale of assets

4. Cookies and Similar Technologies

Cookies help us enhance functionality and personalize your experience. These include:

  • Essential Cookies: Required for core features such as checkout and account access
  • Analytics Cookies: Used to understand how visitors interact with our website
  • Marketing Cookies: May be used to display relevant offers and promotions

You can manage or disable cookies through your browser settings, though some site features may not function properly.

5. Data Security Measures

Protecting your data is a priority at ZEXRI. We use the following safeguards:

  • SSL encryption to protect data transmission
  • PCI-compliant payment processing systems (such as Stripe)
  • Limited internal access to personal information, restricted to authorized personnel only

6. Your Privacy Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Ask for corrections to inaccurate or outdated information
  • Request deletion of your data, where legally permitted
  • Unsubscribe from marketing communications at any time

To exercise these rights, please contact us using the details provided below.

7. Children’s Privacy

ZEXRI does not knowingly collect personal information from individuals under the age of 13. If such data is discovered, it will be removed promptly.

8. International Data Transfers

ZEXRI LLC operates from the United States. By using our website and services, you acknowledge that your information may be transferred to and stored in the United States, regardless of your location, subject to applicable privacy laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Any updates will be posted on this page with a revised effective date.

Last Updated: October 25, 2026

10. Contact Information

If you have questions or concerns regarding this Privacy Policy, you may contact us at:

ZEXRI LLC
Email: support@zexri.us
Phone: +1 505-433-4133
Address: 929 Palomas Dr SE, Albuquerque, NM 87108, USA
Business Hours: Monday to Friday, 8:00 AM – 5:00 PM